These terms apply to purchases and appointment enquiries through Mack’s Professional Cyprus, operated by Macks Professional (Cyprus) Ltd.
Contact us
52 Vasileos Konstantinou, Limassol 3075, Cyprus. Email elizach91@gmail.com or call +357 99 186330.
Products, prices and payment
Product prices are shown in euros. Review the products, quantities, applicable taxes, delivery charges and final total at checkout before placing your order. Online payments are processed through Stripe using the payment methods available at checkout. Never send card details by email or through our contact forms.
Delivery
Available delivery methods and charges are displayed at checkout for your delivery address. Contact us before ordering if you need to confirm availability or delivery arrangements.
Returns and your consumer rights
For eligible online purchases, consumers normally have 14 days from receiving the goods to notify us of withdrawal. Contact us using the details above with your order number to arrange a return. Statutory exceptions can apply, including sealed goods unsuitable for return for health or hygiene reasons once unsealed. These exceptions do not remove your rights when goods are faulty or not as described. Applicable consumer law governs refunds and return obligations. See the EU information on returns and withdrawal rights.
Appointments and courses
Submitting a booking form sends an appointment request. Your appointment or course place is confirmed only after we contact you and agree availability and arrangements. Contact us promptly if you need to change a confirmed appointment.
Using this website
Use the website lawfully and provide accurate order and contact information. Product instructions and suitability should be checked before use. Website content and branding remain the property of their respective owners.
Privacy and applicable law
Read our Privacy Policy and Cookie Policy for information about personal data and cookies. These terms are subject to Cyprus law and applicable mandatory consumer protections. Nothing here limits your statutory rights.